Author Topic: Laptop Startup  (Read 92 times)

Offline jimfido62

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Laptop Startup
« on: July 14, 2017, 04:43:47 PM »
My wife's Toshiba laptop hangs during startup most of the time.  Sometimes it will boot up fine.  She figured out that if she removes the battery and plugs the laptop in it starts every time.  Has anyone heard or experienced this same condition?
Thanks.

Offline Thumb

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Re: Laptop Startup
« Reply #1 on: July 14, 2017, 05:18:49 PM »
Never heard of that before but maybe it's something like our iPhones when they start acting up, we have to do a cold reboot.

Now are you saying that she removes the battery and leaves it out and plugs in the AC or does she put the battery back in?
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Offline jimfido62

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Re: Laptop Startup
« Reply #2 on: July 14, 2017, 05:35:18 PM »
She leaves the battery out.

Online gitano1

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Re: Laptop Startup
« Reply #3 on: July 14, 2017, 06:58:17 PM »
I suspect that you have to use Occam's Razor in this case. The logical conclusion is that the battery is faulty. Replacement batteries for most items are readily and cheaply available on the web. I have found replacements for my UPS online for quite a bit cheaper than those offered through the OEM. Laptop batteries are also available. Google it.
Gitano
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Offline jimfido62

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Re: Laptop Startup
« Reply #4 on: July 14, 2017, 08:33:25 PM »
Thanks.  I came to the same conclusion but I wanted to see if this was a common problem which people with computer experience actually know of.  I bought another laptop 6 months ago, before she tried the battery trick, because of this issue.  My wife didn't want me to erase the hard drive and reload windows without backing it up first.   

Online gitano1

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Re: Laptop Startup
« Reply #5 on: July 15, 2017, 05:16:22 AM »
Portable hard drives have gotten so cheap, she should get one and keep a back-up on a regular basis. Something like Acronis True Image works really well, seems really cheap when you actually need it to restore a HDD.
Gitano
"Race has now replaced rule of law officially. In one speech our president has reversed 60 years of healing the racial divide and destroyed the dream of Dr. King. The result will be an exact reversal of the conditions existing before The Civil Rights Act. And the hardest hit will be the children in whose name the left always claims to act. Well done Obama". - Pendark

Offline bbell

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Re: Laptop Startup
« Reply #6 on: July 15, 2017, 05:29:22 PM »
Jim, Toshiba had a battery problem about a year ago with their batteries. Their was an app you could download that would evaluate your battery and see if it was one that needed replacing.

Here is a starting point for you. And the issue at hand.
http://support.toshiba.com/support/viewContentDetail?contentId=1482429

Also, I find that the Toshiba Central app is at times a resource hog and inconvenient at times. That is why I originally removed it. But after some problems I found it best to let it run. It keeps up with things like recalls and driver updates.
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Offline jimfido62

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Re: Laptop Startup
« Reply #7 on: July 16, 2017, 06:25:14 AM »
Thanks BBell.  This laptop is around 4 years old.  Ill look into it.

Offline liteon1

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Re: Laptop Startup
« Reply #8 on: July 18, 2017, 12:48:40 PM »
may be power supply on mother board is or has been going bad

Offline jimfido62

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Re: Laptop Startup
« Reply #9 on: July 19, 2017, 03:12:05 PM »
Thanks.  Ill keep that in mind also.